Terms & Conditions

Welcome to LuxeMartt (the “Website,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of this Website and your purchase of products from it. By visiting, browsing, or using our Website (https://luxemartt.shop/) and placing orders, you agree to comply with and be legally bound by these Terms. Please read them carefully. If you do not agree, do not use the Website or place an order.

1. Definitions

  • “User,” “you,” or “your”: Any visitor to the Website, including those viewing, browsing, shopping, or placing an order.
  • “Goods” or “Products”: Any items listed for sale on the Website.
  • “Order”: A request placed through the Website to purchase Goods.

2. Eligibility & Account Registration

  1. You must be 18 years or older to use this Website or place an order.
  2. If under 18, use is permitted only with the supervision of a parent or guardian.
  3. You may be required to register an account to complete purchases. You are responsible for safeguarding your account credentials and for all activity under your account.
  4. Notify us immediately of any unauthorized use or security breach involving your account.

3. Intellectual Property

  1. All content on the Website—text, images, logos, designs, graphics, and related materials—is owned by LuxeMartt or licensed to us and protected by copyright, trademark, and other intellectual property laws.
  2. You may not reproduce, distribute, modify, display, or use content for commercial purpose without express written permission.

4. Use of the Website

  1. You may use the Website solely for your personal, non-commercial shopping needs.
  2. You agree not to:
    • Upload or transmit any harmful code (virus, malware, trojans);
    • Interfere with or disrupt the operation of the Website;
    • Use automated tools to scrape or collect data;
    • Misuse promotional codes or payment processes.

5. Product Information & Pricing

  1. We endeavor to list accurate product descriptions, prices, and availability. However, errors may occur.
  2. All prices are listed in USD, unless otherwise stated, and may be updated at any time.
  3. We reserve the right to:
    • Correct any pricing or typographical errors before accepting any order.
    • Limit quantities of any item.
    • Modify or discontinue products without notice.

6. Order Acceptance & Cancellation

  1. Receipt of your order constitutes an offer to purchase.
  2. We reserve the right to:
    • Accept or decline your order in whole or part.
    • Contact you to verify information or address issues before processing.
  3. You may cancel an order within 12 hours of submission if it hasn’t shipped. Cancellations after that window cannot be guaranteed.

7. Payment & Billing

  1. We accept major credit/debit cards and PayPal (subject to change).
  2. Payment is processed upon order placement. Orders will not ship until payment clears.
  3. You are responsible for providing current and accurate billing information.
  4. If payment fails or is fraudulent, we may suspend or cancel your order.

8. Shipping & Delivery

  1. Shipping options, costs, and estimated delivery times are provided at checkout.
  2. LuxeMartt is not liable for delays once a package leaves our facility due to events beyond our control (e.g., carrier delays, natural events, customs hold-ups).
  3. For international orders, any customs duties, taxes, or import fees are your responsibility.
  4. Title and risk of loss pass to you when goods are handed to the carrier.

9. Return Policy Overview

Our Shipping & Returns page details returns and refunds. In summary:

  • You may return eligible items within 30 days of delivery, subject to conditions and limits.
  • Products must be unused, with original packaging and tags.
  • Some goods (e.g., gift cards, final sale, personalized items) are non-returnable unless defective.
  • Return shipping costs depend on the type of return (see our Returns page for details).

10. Warranty, Defects & Disputes

  1. Goods must match the description in your Order and be free from defects in materials and workmanship.
  2. If defective or incorrect:
    • Notify us within 48 hours of delivery, with photos.
    • We will replace the item or provide a full refund—including return shipping.
  3. For other returns, standard procedures apply (refer to the Returns section).

11. Limitation of Liability

  1. Our liability—if any—for issues related to any product or this Website is limited to the value of the goods or the price paid.
  2. We are not liable for:
    • Indirect, incidental, special, or consequential damages.
    • Loss of data, profits, or business disruption.
  3. These limitations apply unless prohibited by law or in cases of gross negligence.

12. Indemnification

You agree to defend, indemnify, and hold LuxeMartt—its directors, employees, affiliates, and agents—harmless from any third-party claims, liabilities, or expenses arising out of:

  • Your use of the Website;
  • Violation of these Terms;
  • Infringement of others’ rights;
  • Misuse of the Website or Goods.

13. Force Majeure

We are not liable for failure to fulfill obligations due to causes beyond our control, such as natural disasters, wars, strikes, or regulatory changes.

14. Governing Law & Dispute Resolution

  1. These Terms are governed by the laws of the jurisdiction where LuxeMartt is incorporated.
  2. Disputes will be resolved through binding arbitration or litigation in the proper court, as specified by law.
  3. Any invalid clause under applicable law will be separated without affecting the remainder of these Terms.

15. Modifications to Terms

  1. We may update or modify these Terms at any time.
  2. The “Effective Date” at the top reflects the latest version.
  3. Your continued use of the Website after updates indicates your acceptance. Please review periodically.

16. Privacy & Data Protection

  1. Our Privacy Policy governs how we collect and use your personal data.
  2. By using the Website, you consent to data collection, usage, and storage as described.

17. Promotions & Vouchers

  1. Promotional codes may expire or be subject to restrictions.
  2. Only one promotional code may be used per order, unless stated otherwise.
  3. They cannot be applied retroactively to past orders.

18. Severability & Waiver

  1. If a provision of these Terms is unenforceable in one jurisdiction, the rest remain valid.
  2. A failure to enforce any provision does not constitute a permanent waiver of rights.

19. Entire Agreement

These Terms, together with any referenced policies, constitute the full agreement between you and LuxeMartt and supersede all prior representations and agreements.

20. Contact Information

For questions or concerns about these Terms:

Email: contact@info.com
Phone: 929-242-6868
Address: 123 Fifth Avenue, New York, NY 10160, USA

Continued use of the Website implies your acknowledgment and acceptance of these Terms.

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